Important information about our policies, terms, and commitments to transparency and accessibility.
Privacy Policy
Effective Date: January 1, 2026
Long Beach Copiers ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy
explains how we collect, use, disclose, and safeguard your information when you visit our website, use our
services, or engage with us for copier and printer solutions.
Information We Collect
We collect information that you provide directly to us, including:
Personal Identification Information: Name, email address, phone number, company name, and
business address when you request a quote or contact us for services.
Business Information: Details about your business, equipment needs, current
infrastructure, and service requirements.
Payment Information: Billing addresses and payment method details when you purchase or
lease equipment (processed securely through our payment partners).
Communication Records: Records of your communications with us, including customer service
interactions and feedback.
How We Use Your Information
We use the information we collect to:
Provide, maintain, and improve our copier sales, leasing, and maintenance services
Process transactions and send related information including purchase confirmations and invoices
Respond to your comments, questions, and provide customer service
Send you technical notices, updates, security alerts, and support messages
Communicate with you about products, services, offers, promotions, and events
Monitor and analyze trends, usage, and activities in connection with our services
Detect, investigate, and prevent fraudulent transactions and other illegal activities
Information Sharing and Disclosure
We may share your information with:
Service Providers: Third-party vendors who perform services on our behalf, such as
equipment manufacturers, shipping companies, and payment processors.
Business Transfers: Information may be transferred as part of a merger, acquisition, or
sale of company assets.
Legal Requirements: When required by law, regulation, or legal process, or to protect the
rights, safety, or property of Long Beach Copiers, our customers, or the public.
Data Security
We implement appropriate technical and organizational measures to protect the security of your personal
information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we
cannot guarantee absolute security.
Your Rights
You may have the right to:
Access the personal information we hold about you
Request correction of inaccurate personal information
Request deletion of your personal information, subject to certain legal exceptions
Opt-out of certain marketing communications
Request restriction of processing your personal information
Cookies and Tracking Technologies
We and our service providers use cookies and similar tracking technologies to track the activity on our
website and hold certain information. You can instruct your browser to refuse all cookies or to indicate when
a cookie is being sent.
Third-Party Links
Our website may contain links to third-party websites, services, or applications that are not operated by us.
We are not responsible for the privacy practices of these third parties.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new
Privacy Policy on this page and updating the "Effective Date" at the top.
Long Beach Copiers offers SMS messaging services to keep you informed about service updates, appointment
reminders, promotional offers, and important notifications related to your copier and printer services.
Consent to Receive SMS Messages
By providing your mobile phone number and consenting to receive SMS messages from Long Beach Copiers, you
agree to the following terms:
You are the owner or authorized user of the mobile phone number provided
You consent to receive automated and non-automated text messages at the phone number provided
Message frequency may vary based on your service needs and account activity
Standard message and data rates may apply from your mobile carrier
Types of SMS Communications
We may send you SMS messages regarding:
Service Notifications: Appointment confirmations, scheduling updates, and service
completion notices
Maintenance Reminders: Scheduled maintenance alerts and filter replacement reminders
Billing and Account Updates: Payment reminders, invoice notifications, and account status
changes
Promotional Messages: Special offers, promotions, and new service announcements (only if
you have opted in)
Emergency Notifications: Critical service disruptions or urgent matters requiring
immediate attention
Opt-Out Instructions
You may opt out of receiving SMS messages at any time by:
Replying "STOP" to any SMS message you receive from us
Upon opting out, you will receive confirmation of your unsubscribe request, and we will remove your phone
number from our SMS marketing list within 10 business days.
Opt-In for Promotional Messages
Promotional SMS messages are sent only with your explicit opt-in consent. To receive promotional offers via
SMS:
Check the SMS opt-in box on our contact or quote request forms
Text "PROMO" to our designated number to join our promotional list
Provide verbal consent during phone conversations with our representatives
Message Frequency
The number of SMS messages you receive will depend on your account activity and the services you have
selected. Typical monthly message volume:
Service customers: 2-4 messages per month for maintenance and service updates
Leasing customers: 1-2 messages per month for billing and account notifications
Promotional subscribers: Up to 4 promotional messages per month
Carrier Information
SMS messages are delivered through third-party carriers and may not be available in all areas. Long Beach
Copiers is not responsible for:
Delayed or undelivered messages due to carrier issues or network outages
Messages that are lost or misdirected
Carrier-imposed message delivery delays
Carrier service disruptions affecting message delivery
Supported Carriers
Our SMS service is compatible with major U.S. carriers including AT&T, Verizon, T-Mobile, Sprint, and their
subsidiary networks. However, we cannot guarantee delivery to all mobile devices or networks.
Privacy Considerations
Your mobile phone number and SMS consent preferences are treated as personal information and are subject to
our Privacy Policy. We do not share your phone number with third parties for
their marketing purposes without your explicit consent.
Welcome to Long Beach Copiers. These Terms and Conditions ("Terms") govern your use of our website, products,
and services. By accessing our website, contacting us for services, or entering into an agreement with Long
Beach Copiers, you agree to be bound by these Terms.
1. Acceptance of Terms
By using this website or engaging our services, you represent that you are at least 18 years of age and have
the legal capacity to enter into binding agreements. If you are using our services on behalf of a business,
you represent that you have authority to bind that business to these Terms.
2. Description of Services
Long Beach Copiers provides the following services:
Equipment Sales: New and refurbished copiers, printers, and multifunction devices
Equipment Leasing: Flexible leasing options for business equipment
Installation Services: Professional setup and network integration
Maintenance and Repair: Ongoing service contracts and on-demand repairs
Supply Delivery: Toner, paper, and replacement parts
Consultation: Office imaging solutions and workflow optimization
3. Quotes and Pricing
Quotes provided by Long Beach Copiers are valid for 30 days unless otherwise specified. All prices are
subject to change without notice. Final pricing will be confirmed in writing before any work begins or
equipment is ordered.
4. Orders and Payment
Orders are processed upon receipt of authorized purchase order or payment. We accept major credit cards,
company checks, and approved NET-30 terms for qualified businesses. For leased equipment, credit approval from
our leasing partners is required.
5. Leasing Terms
Equipment leasing agreements are subject to separate terms and conditions provided by our third-party leasing
partners. Monthly lease payments begin on the date of equipment installation. Early termination fees may apply
as specified in your lease agreement.
6. Service Agreements
Maintenance and service agreements include:
Regular preventive maintenance as scheduled
All parts and labor for covered repairs
Technical support during business hours
Response time guarantees as specified in your contract
Service agreements are annual contracts that automatically renew unless either party provides 30 days written
notice of non-renewal.
7. Warranty Information
All new equipment is covered by the original manufacturer warranty. Extended warranty options are available
for purchase. Refurbished equipment includes a 90-day limited warranty covering parts and labor. Warranties do
not cover:
Damage from misuse, abuse, or improper maintenance
Consumable supplies (toner, drums, developer)
Damage from unauthorized modifications or repairs
Issues resulting from use of non-approved supplies
8. Customer Responsibilities
Customers agree to:
Provide safe and adequate access for equipment installation
Operate equipment according to manufacturer guidelines
Indirect, incidental, consequential, or punitive damages
Loss of profits, revenue, or business opportunities
Damages resulting from equipment downtime
Data loss or recovery costs (customer is responsible for data backups)
Third-party claims arising from customer use of our products
Our total liability under any agreement shall not exceed the total amount paid for the specific product or
service giving rise to the claim.
10. Intellectual Property
All content on this website, including text, graphics, logos, images, and software, is the property of Long
Beach Copiers or our content suppliers and is protected by U.S. copyright and trademark laws. You may not
reproduce, distribute, modify, or create derivative works from any content without our prior written consent.
11. User Conduct
When using our website, you agree not to:
Violate any applicable laws or regulations
Infringe upon the rights of others
Attempt to gain unauthorized access to our systems
Transmit viruses, malware, or other harmful code
Engage in any activity that interferes with or disrupts our website or services
12. Termination
We may terminate or suspend your access to our website or services immediately, without prior notice, for
conduct that we believe violates these Terms or is harmful to other users, us, or third parties. Upon
termination, your right to use our services immediately ceases.
13. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the State of California,
without regard to its conflict of law provisions. Any disputes arising under these Terms shall be resolved in
the state or federal courts located in Los Angeles County, California.
14. Severability
If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or
eliminated to the minimum extent necessary so that the remaining provisions will remain in full force and
effect.
15. Entire Agreement
These Terms, together with any referenced policies, quotes, and service agreements, constitute the entire
agreement between you and Long Beach Copiers and supersede all prior negotiations, representations, or
agreements relating to this subject matter.
16. Changes to Terms
We reserve the right to modify these Terms at any time. Updated Terms will be posted on this page with a new
effective date. Your continued use of our website or services after such changes constitutes acceptance of the
new Terms.
The information provided on this website is for general informational purposes only. While we strive to keep
the information accurate and up-to-date, we make no representations or warranties of any kind, express or
implied, about the completeness, accuracy, reliability, suitability, or availability of the information
contained on this website.
Product and Service Information
Product descriptions, specifications, pricing, and availability on this website are subject to change without
notice. Photos and images are for illustrative purposes only and may not depict exact products. Contact us
directly for current product information, detailed specifications, and accurate pricing for your specific
needs.
No Professional Advice
The information on this website does not constitute professional advice. For specific advice regarding copier
equipment, leasing options, or service contracts, please consult with our qualified representatives who can
provide personalized recommendations based on your business requirements.
External Links
Our website may contain links to external websites that are not operated by Long Beach Copiers. We have no
control over the content, privacy practices, or accuracy of information on these third-party sites. We do not
endorse or assume responsibility for any third-party websites or their content.
Limitation of Liability
In no event shall Long Beach Copiers be liable for any loss or damage including without limitation, indirect
or consequential loss or damage, arising out of or in connection with the use of this website. Your use of
this website and reliance on any information is at your own risk.
Accuracy of Information
Every effort is made to keep the website up and running smoothly. However, Long Beach Copiers takes no
responsibility for, and will not be liable for, the website being temporarily unavailable due to technical
issues beyond our control.
Service Areas
Our services are primarily available in Long Beach and Southern California. While we serve the greater Los
Angeles metropolitan area, service availability may vary by location. Please contact us to confirm service
availability in your specific area.
Accessibility Statement
Long Beach Copiers is committed to ensuring digital accessibility for people with disabilities. We are
continually improving the user experience for everyone and applying the relevant accessibility standards to
guarantee we provide equal access to all users.
Our Commitment
We are committed to ensuring that our website conforms to the Web Content Accessibility Guidelines (WCAG) 2.1
Level AA standards. These guidelines explain how to make web content more accessible for people with
disabilities and more user-friendly for everyone.
Accessibility Features
Our website includes the following accessibility features:
Semantic HTML: Proper heading structures and landmarks for screen reader navigation
Keyboard Navigation: Full keyboard accessibility for all interactive elements
Color Contrast: Sufficient color contrast ratios for text readability
Alt Text: Descriptive alternative text for all images and graphical content
Form Labels: Proper labeling and instructions for all form fields
Focus Indicators: Visible focus states for interactive elements
Resize Support: Content remains functional when text is enlarged up to 200%
Skip Links: Navigation skip links for keyboard users
Compatibility
Our website is designed to be compatible with:
Recent versions of major web browsers (Chrome, Firefox, Safari, Edge)
Screen readers including JAWS, NVDA, and VoiceOver
Operating system accessibility features (Windows Accessibility, macOS VoiceOver)
Technical Specifications
Accessibility of this website relies on the following technologies to work with the particular combination of
web browser and assistive technologies or plugins installed on your computer:
HTML5
WAI-ARIA
CSS
JavaScript
These technologies are relied upon for conformance with the accessibility standards used.
Third-Party Content
Some third-party content embedded in our website (videos, maps, social media feeds) may not meet
accessibility standards. We work with our content providers to encourage accessible alternatives.
Reporting Accessibility Issues
If you encounter accessibility barriers on our website, please let us know. We welcome feedback about the
accessibility of the Long Beach Copiers website.
Please contact us with your accessibility concerns:
Mailing Address: 444 W OCEAN BLVD STE 800, LONG BEACH, CA 90802
We aim to respond to accessibility feedback within 3 business days and resolve issues promptly.
Ongoing Efforts
Accessibility is an ongoing effort. We regularly review and update our website to maintain accessibility
compliance. Our team receives periodic training on web accessibility standards and best practices.
Professional Services Accessibility
In addition to our website, Long Beach Copiers is committed to providing accessible services to all
customers. If you require accommodations for in-person services, equipment demonstrations, or consultations,
please let us know when scheduling your appointment.
Contact Us
We are here to help with any questions or concerns.
